Place the selected product in your shopping basket by clicking on 'Add to basket'. If you would like to pay, go to the shopping cart on top of the page. There you can view your shopping cart. You can also remove or change the number of products in your shopping basket. Wish to add another product to your shopping basket? Click on 'continue shopping'.
Have you received a gift code? Enter this code under the shopping basket and click 'process'. The discount will be immediately deducted.
Sure about your order? Click on 'Checkout' and enter your particulars.

If you wish to change or cancel your order please contact our customerservice department. Call us at
+31 30 241 62 42 or send us an email: customerservice@uk.ritualsstore.com

You are entitled to return your order within two weeks. Your right to a refund lapses after fourteen working days, after which the guarantee period comes into effect. When returning items, remember the following:

- For reasons of hygiene, cosmetic items (such as cream, make-up, lotion, gel, shampoo) may only be returned in unopened packaging
- Returns are only processed if the order – if reasonably possible – is returned undamaged, in the original packaging and in a sturdy box. We reserve the right to refuse products which have been damaged or which show signs of use, or to charge for the damage.

We want you to be completely happy with your products. So if you regret your purchase for whatever reason, you have the right to return or exchange the product within 14 working days. We only accept items that are undamaged, unopened and in their original package. Please contact our customerservice desk to receive information on how to return your order. Our customer service team will give you the return address and a unique ticketnumber. It is not possible to give your package to the courier. Send us an email for more information or questions at customerservice@uk.ritualsstore.com.

Yes, that’s possible! During the purchasing process click on ‘Change address’ under ‘Personal details’. Here you can fill in the correct shipping information.

You will receive an order confirmation and, depending on your payment method, a payment confirmation. As soon as your order has been packed and sent by our warehouse, you will receive an e-mail with a Track & Trace code, with which you can view the status of your order.

With all payment methods, delivery should be made within 48 hours. With payment by bank transfer and online direct debit, please note that shipping will take one or two additional workdays.

Please contact our customer service. They will advise you and help resolve the problem.

Please contact our customer service. The warranty period differs per product. They will help you find a suitable solution.

Yes, we do ship in foreign countries. In the overview below you can find the different countries and the shippingtime.

Country                 Delivered by                                   Shippingtime
Belgium                Bpost                                                 2 - 3 days
Germany               DHL                                                   1 day
United Kingdom  Parcelforce Worldwide                  2 - 3 days
Estonia                  Eesti Post                                        4 - 6 days
Finland                  Itella                                                  4 days
France                   La Poste/Colipost                          3 days
Ireland                   An Post                                             3 - 4 days
Luxembourg         EPT (Post)                                       2 - 3 days
Austria                   Post.at of DHL express                 2 days
Romania              Posta Romana of DHL express   6 - 7 days
Slovenia               Posta Slovenije                                3 days
Slovakia                Slovenska Posta                             3 days
Spain                    Correos                                             4 - 5 days 
Czeck republic    Ceska Posta                                     2 - 3 days

The Shippingcosts in the United Kingdom are £ 2.95.

France £ 7.50
Belgium £ 5
Germany £ 5
Luxembourg £ 5
Netherlands £ 5
Estonia £ 7.50
Finland £ 7.50
Ireland £ 7.50
Austria £ 7.50
Romania £ 7.50
Slovenia £ 7.50
Slovakia £ 7.50
Spain £ 7.50
Czech republic £ 7.50

CREDIT CARD
(MasterCard, Maestro, VISA)
Enter your credit card number, valid thru date and CID / CVC code.
The particulars will be forwarded to your credit card company.
You will receive notification as soon as the transaction is authorised.
The amount will be debited from your account at the end of the month.

PAY PALL
The transfer with PayPal is a payment method which completely is processed by PayPal. You transfer from your own PayPal account directly to the PayPal account of the webstore or -service.

BANK TRANSFER
Please take extra care when filling out the details to ensure your payment is processed correctly.


All payments are made within a secure Internet environment.

In al the Rituals products we strive to use natural, renewable, and preferably organic ingredients, however - For what nature can’t provide - we use state-of-the-art technology and research.

Absolutely we don't take any risks concerning the public's safety. Al the Rituals products and ingredients comply with the latest and the world's strictest international regulations (EU Cosmetics Directive 76/768/EEC) and are manufactured in accordance with GMP and al relevant national local regulations. Only ingredients that are safe and with a proven benefit and a sound environmental record are incorporated into Rituals products

All our products comply with the world's highest quality standards and environmental regulations and we continuously strive the use of materials that are natural, renewable and not harmful to the environment. Rituals strive to reduce the use of packaging materials and -where possible- use biodegradable and recyclable materials.

Rituals supports 'Proefdiervrij' , the Dutch Society for Replacement of Animal Testing. Proefdiervrij aims to abolish all experiments on animals in the Netherlands and promotes alternative methods of research. We believe there are enough safe and high-quality ingredients available which can be obtained without animal cruelty. Rituals will never test its products, or ingredients, on animals and demands the same high standards from all suppliers and other third parties it cooperates with.
Therefore, all Rituals products are suitable for vegetarians, and many of them are suitable for vegans too. For further details please consult the list of ingredients on the packaging.

Rituals is against animal testing and does not conduct or commission animal testing on any of it's products or ingredients within its products. It's the company's belief that sufficient high-performing, quality and safe ingredients are available without the need of testing on animals. Rituals insist upon al its suppliers and other companies contracted on its behalf to adhere to these standards.

Yes, all the products are put through tough safety testing which is carried out by independent laboratories under the strict ethical guidelines and on healthy human volunteers.