• Free delivery for orders over € 35

  • Delivery time 1 - 3 working days

  • Your order will be delivered with SDA Poste

  • Magazine
  • Impact
  • Do you have a question?
  • Store Locator
HomeFAQOrder tracking
/is/image/rituals/wimo-fallback-horizontal

Welcome to our

Frequently Asked Questions

On this page you can find the answers to our most frequently asked questions. You can also view the current status of your order here.

box-taped-brown

Order tracking

We’re on it! You can log in to view realtime
updates of your order.

Or log in to view your orders

Need some help?

Contact our customer relations team through one of the below channels. 
Available for all your questions from Monday – Friday 09:00 – 21:00 / Saturday – Sunday 10:00 - 18:30.

phone-brown-icon

Call us

Please note servicing on this telephone line might be in the English language. Local rates apply.

We aim to respond within 5 minutes

(+39) 800 596318
facebook-messenger-brown-icon

Messenger

Opens Facebook Messenger

We aim to respond within 1 hour

Start chat now
envelope-brown-icon

Email

Via our Contact form

We aim to respond within 1 day

Send us a message
whatsapp-coloured

WhatsApp

Opens Whatsapp

We aim to respond within 1 hour

Start chat now